Politique d’expédition

International Shipping Policy
At Heels Fever, we are committed to delivering your orders as quickly and efficiently as possible. Here is our international shipping policy:
Shipping Times:
Asia: Standard shipping times are typically within 5-8 business days.
Europe: Our fastest shipping services via DHL, FedEx, UPS, etc., can deliver within 8-12 business days. More economical air mail services may take an average of 7-10 business days. EMS postal services are estimated at 10-15 days。
Americas: Major business centers can expect delivery within 3-7 business days using DHL, FEDEX, and similar commercial couriers。

Shipping Costs:
Shipping costs are calculated based on the weight and destination of your order. Free shipping is offered for orders over €200 within Europe and over $200 within North America and South America.

Customs and Import Duties:
Customers are responsible for any customs and import duties that may apply. These charges are the responsibility of the recipient and vary by country.

Order Processing Time:
Orders are typically processed within 1-2 business days. However, during high volume periods, processing may take up to 3 business days.

Tracking Information:
You will receive a tracking number via email once your order has been shipped, allowing you to track your package until it reaches your doorstep.

Delivery Confirmation:
All our shipments require a signature upon delivery for your security and to ensure you receive your order in good condition.

Please note that these shipping times are estimates and can be affected by factors such as weather, customs clearance, and local delivery conditions. If you have any questions or need further assistance, please contact our customer service team.